Deliveries & Shipping
We offer a next day delivery service to regular trade customers, if orders are received early AM the day before. For private homeowners we facilitate the next available delivery time which generally will be within 2 working days.
For country deliveries outside the greater Dublin area and for UK addresses we will use a haulier who operates a next working day delivery service.
In order to achieve this service we use three 18 ton trucks which are all fitted with Garmins, trackers, and tail lifts. One of which is fitted with drop-sides and a crane for lifting trees/pallets off - see vehicle specs and pictures further below.
For the accurate delivery results we require you to read and supply the following information:
- Eircode/Full Address; find your eircode - our trucks are fitted with integrated trackers and garmins which accept eircode addresses so to prevent our drivers trying to find you with their phones or maps please check your eircode and include it when passing in your full address
- Restricted Routes/Access; Vehicle sizes - is there sufficient access to get our truck to your address? check our vehicle dimensions to help plan which truck is best suited to access your address...do bin lorries have difficulty getting to you? if so we will likely have similar difficulty...
- Driveway Type: Gravel/Tarmac/Pebbles - as our products are delivered either on danish trolleys or on pallets using a motorized pallet truck on wheels then we require a hard surface to wheel the goods in on. If your driveway is a pebble driveway we can only drop our deliveries at the front edge of your driveway and you will have to take the delivery in
- Time Restrictions: Schools/Roadworks - do you live near a school? should we avoid certain times? Please inform us if there are specific times that you would like to receive the delivery at and we will do our best to facilitate that. When extremely busy it is impossible to facilitate time requests but we will do our best and inform you if its not possible.
- Crane Lorry; if you require a pallet to be lifted off or a large tree to be lifted off we will provide our crane lorry to do the delivery. Our crane can lift a 1 ton bag off and drop within 2m of the side of the truck - anything larger will need a machine onsite to move the tree or pallet further.
DAF Box Body 04D62397
18 ton truck with tail lift
Width: 2.4m ex mirrors, 3m inc mirrors
DAF Flatbed 08D37383
18 ton truck with crane and tail lift
Width: 2.4m ex mirrors, 3m inc mirrors
Frequently Asked Questions
What time will my order arrive?
We will inform you of the estimated delivery time in advance of the delivery leaving our nursery - also our drivers give 30 minutes notice by text to help you plan taking in our delivery.
If you haven't already paid for the goods when ordering them in our office please phone the office and give your card details for advance payment.
- For home deliveries we offer kerbside delivery only and delivery and off-load will be at the discretion of our drivers - if we have hard surface access we will drop goods in a safe location.
- Somebody must be onsite to accept and to sign for products - if there is no-one to accept delivery of the goods we cannot drop the delivery
- Additional charges may arise in relation to waiting times.
Can you lift items over the wall?
We cannot offer this service.
Can you take your vehicles across the grass?
We wont take our vehicles across grass areas or delicate sites due to possible damage.
We charge the following delivery charges (to all customers) depending on the order value and the delivery address...we also reserve the right to charge delivery charges for items of exceptional size or weight and will inform you when we review your order. If no charge is applied to the order you place online we reserve the right to add a delivery charge after we review the order - we will nofity you of this before processing the order any further.
Zone 1 Blue - €15 euro delivery charge for orders under €150
Zone 2 Yellow - €30 euro delivery charge for orders under €300
- Counties Kildare, Louth, Meath & Wicklow
Zone 3 Green - €45 euro delivery charge for orders under €450
- Counties Antrim, Armagh, Carlow, Cavan, Clare, Cork, Derry, Donegal, Down, Fermanagh, Galway, Kerry, Kilkenny, , Laois, Leitrim, Limerick, Longford, Mayo, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Tyrone, Waterford, Westmeath, Wexford